Privacy Policy | Claimed

This Privacy Policy explains how Claimed collects, uses, stores, shares, and protects personal information when you use our website located at https://claimedmoney.app, our subscription service, claim discovery tools, claim tracking tools, claim reminders, pages, features, and related services.

By using Claimed, you confirm that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, you should not access or use Claimed.

Claimed is intended only for individuals who are at least 18 years old. If you are under 18, you may not use Claimed.

If you have any questions about this Privacy Policy, contact us at: support@claimedmoney.app

Personal Data Controller
Personal Data We Collect
How We Collect Personal Data
Why We Use Personal Data
Payments and Billing
Claim Information and Third-Party Claim Websites
Marketing and Analytics Tools
Who We Share Personal Data With
No Sale of Personal Information
Data Retention
Your Privacy Rights
Security
Changes to This Privacy Policy
Contact Us

1. Personal Data Controller

The controller of your personal data is:

EL Software Services LLC
333 SE 2nd Ave 2000, Miami, FL, US
Email: support@claimedmoney.app
Website: https://claimedmoney.app

2. Personal Data We Collect

Claimed only collects the personal information needed to provide and improve the service.

2.1 Information you provide to us

We may collect:

name;
email address;
claim preferences;
onboarding answers;
saved or tracked claims;
customer support messages;
cancellation requests;
billing-related questions;
feedback you choose to provide.

Claimed does not require users to create an account with an email and password.

2.2 Claim-related information

Depending on how you use Claimed, we may collect information about:

claims you view;
claims you save, track, or favorite;
claim categories you are interested in;
claim reminders you request;
claim updates you interact with;
onboarding answers related to claims you may be interested in.

This information helps us provide claim tracking, reminders, updates, and a more relevant user experience.

2.3 Payment and subscription information

Claimed uses Stripe to process payments. Stripe may support payment methods such as credit/debit cards, Apple Pay, Google Pay, and PayPal.

We may receive limited payment-related information from Stripe, such as:

subscription plan;
payment status;
billing period;
transaction amount;
renewal status;
cancellation status;
refund status;
failed payment status.

Claimed does not directly store your full card number or full payment details. Payment information is handled by Stripe.

2.4 Customer support information

If you contact us at support@claimedmoney.app, we may collect:

your name;
email address;
your message;
billing or subscription issue details;
cancellation request details;
any screenshots, documents, or information you choose to send us.

Claimed does not use Zendesk, Intercom, or similar customer support platforms at this time.

2.5 Technical and analytics information

Claimed does not directly collect or store IP addresses as part of a user profile.

However, third-party tools we use, such as Google Tag Manager, Google tools, Meta, TikTok, and Stripe, may automatically process certain technical information as part of providing analytics, advertising measurement, security, fraud prevention, payment processing, and service functionality.

This may include limited technical data such as device, browser, interaction, or event information, depending on the tool and the user's settings.

3. How We Collect Personal Data

We collect personal data in the following ways:

3.1 Directly from you

We collect information when you:

enter your name or email;
complete onboarding questions;
save, track, or favorite claims;
request claim reminders or updates;
subscribe to Claimed;
contact support;
request cancellation;
submit feedback;
use Claimed features.

3.2 Through payment processing

When you subscribe, payment information is processed by Stripe. Claimed receives limited subscription and billing information needed to manage your subscription.

3.3 Through third-party tools

We may receive limited analytics, marketing, or technical information through tools such as Google Tag Manager, Google, Meta, TikTok, and Stripe.

4. Why We Use Personal Data

We use personal data for the following purposes.

4.1 To provide Claimed

We use your information to operate Claimed, provide claim discovery tools, show relevant claim opportunities, manage saved or tracked claims, and provide subscription features.

4.2 To provide claim tracking and reminders

We use your email, claim preferences, saved claims, and tracked claim activity to send claim reminders, claim updates, and related service messages.

4.3 To manage subscriptions and billing

We use payment and subscription information to:

confirm payments;
manage subscription access;
process renewals;
process cancellations;
handle billing questions;
review refund requests;
prevent payment fraud.

4.4 To provide customer support

We use your information to respond to support messages, billing questions, cancellation requests, technical issues, and other inquiries.

4.5 To improve Claimed

We may use claim activity, onboarding answers, saved claims, and website interaction information to understand what users find useful and improve the service.

This may include improving:

claim discovery;
claim tracking;
reminders;
user experience;
checkout;
support;
claim updates;
website content.

4.6 To send service communications

We may send emails related to:

claim reminders;
claim updates;
your subscription;
billing;
cancellations;
support replies;
policy updates;
important service changes.

4.7 To send marketing communications

Where permitted by law, we may send marketing emails about Claimed, new features, claim-related updates, offers, or other information that may interest users.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at support@claimedmoney.app.

4.8 To measure marketing and advertising

We may use tools such as Google Tag Manager, Meta, TikTok, and Google to understand how users find Claimed and how our marketing performs.

Claimed may advertise on platforms such as Facebook, Instagram, TikTok, and Google.

Claimed does not currently use retargeting ads based on users visiting the Claimed website.

4.9 To prevent fraud and protect the service

We may use personal data and payment-related information to detect, prevent, and respond to fraud, unauthorized activity, misuse of the service, payment issues, or violations of our Terms.

4.10 To comply with legal obligations

We may use, retain, or disclose information if required to comply with applicable laws, legal requests, tax obligations, accounting obligations, court orders, or law enforcement requests.

5. Payments and Billing

Claimed uses Stripe to process payments.

Stripe may support payment methods such as:

credit cards;
debit cards;
Apple Pay;
Google Pay;
PayPal;
other payment methods supported by Stripe.

When you make a payment, your payment information is provided directly to Stripe. Claimed does not directly store your full card number.

Stripe may process payment information according to its own terms and privacy policy.

Claimed may receive limited information from Stripe to manage your subscription, including payment status, plan type, billing period, renewal status, cancellation status, and refund status.

6. Claim Information and Third-Party Claim Websites

Claimed helps users discover, save, track, and access information about claim opportunities, including class action lawsuits, settlements, refunds, rebates, and similar opportunities.

Some claim actions may happen directly through Claimed. Other claim actions may require users to click through to third-party claim websites, settlement administrator websites, company websites, or other official claim pages.

If you submit information through a third-party website, that information is governed by the third party's own privacy policy and terms.

Claimed is not responsible for how third-party claim administrators, settlement administrators, courts, companies, government bodies, or external websites collect, use, store, share, approve, deny, or process your information.

You should review the privacy policy and terms of any third-party claim website before submitting information.

7. Marketing and Analytics Tools

Claimed may use marketing and analytics tools to understand website performance and measure advertising.

These tools may include:

Google Tag Manager;
Google tools;
Meta tools;
TikTok tools;
Stripe payment analytics.

Claimed may run ads on platforms such as:

Facebook;
Instagram;
TikTok;
Google.

These tools may process technical or interaction data according to their own policies and user settings.

Claimed does not currently use retargeting ads based on users visiting the Claimed website.

8. Who We Share Personal Data With

We may share limited personal data with trusted third parties who help us operate, provide, improve, secure, market, and support Claimed.

These may include:

payment processors, including Stripe;
analytics and marketing tools, including Google Tag Manager, Google, Meta, and TikTok;
email service providers;
hosting or website service providers;
fraud prevention or security providers;
professional advisors, if needed;
legal or compliance providers, if needed.

We may also disclose information if required to:

comply with law;
respond to legal requests;
protect our rights;
enforce our Terms;
prevent fraud;
investigate suspicious activity;
protect Claimed, our users, or others.

9. No Sale of Personal Information

Claimed does not sell personal information.

We do not sell your name, email address, claim activity, or subscription information to third parties.

10. Data Retention

We keep personal data only as long as reasonably necessary for the purposes described in this Privacy Policy.

We may retain information to:

provide Claimed;
manage subscriptions;
send claim reminders or updates;
provide support;
resolve billing issues;
comply with legal obligations;
prevent fraud;
enforce our Terms;
maintain business records;
improve the service.

When information is no longer needed, we may delete, anonymize, or securely store it according to applicable law.

11. Your Privacy Rights

Depending on where you live, you may have the right to:

access your personal data;
correct inaccurate personal data;
request deletion of personal data;
object to certain processing;
withdraw consent where applicable;
request a copy of your data;
unsubscribe from marketing emails;
request information about how your data is used.

To exercise privacy rights, contact us at: support@claimedmoney.app

We may need to verify your identity before fulfilling certain requests.

Some requests may be limited by law, fraud prevention, legal obligations, billing requirements, or the need to complete transactions.

12. Security

We use reasonable measures to protect personal data.

However, no website, payment system, or online service is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, misuse, or security incidents will never occur.

If you believe your information has been compromised, contact us at: support@claimedmoney.app

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify you by email, through the website, or by another reasonable method.

Your continued use of Claimed after changes become effective means you acknowledge the updated Privacy Policy.

If you do not agree with the updated Privacy Policy, you should stop using Claimed.

14. Contact Us

If you have questions about this Privacy Policy, your data, your subscription, cancellation, billing, or the service, contact us at: